Experience

Sandbox auto-wake on preview URL - eliminated cold-start friction

Feedback system with Cloudflare Turnstile captcha + email reply notifications

Built admin panel, multi-model support, and model switcher

Integrated OpenCode server as the underlying code execution engine

Migrated full codebase from npm to Bun, restructured frontend into domain-based folders

Integrated PostHog from scratch - events → identify → full analytics dashboard

Integrated Sentry for production error monitoring users

Hardened auth token expiry handling and unauthenticated request flows

Penetration testing across 40+ API endpoints, resolved 3 critical vulnerabilities

Impact dashboard, leaderboards, and user profiles - full feature shipped

Leaderboard time-based filtering + analytics speed improvements

Badge email notifications on award

Bug fixes: leaderboard medals, avatar rendering, project icon in impact view

Reworked entire AI Email support engine using Gmail API - 60% latency reduction for 10,000+ daily emails

Reworked AI Voice from scratch with ElevenLabs (TTS) + Twilio telephony - natural, low-latency phone support

Worked on native Zendesk integration

Worked on native Intercom integration

Designed and implemented AI evaluation engine - tracks response quality at scale

Built Customer Insights engine with automatic knowledge gap detection - turns missing KB content into prioritized fixes

Helped Developing multi-step workflow automation for complex support logic and API-driven actions

Helped work on outbound sequencing - AI personalization across email, phone, and SMS

Worked directly with large enterprise customers including MoneyGram, Mollie, TicketSwap, and More.com

Joined customer calls and implemented features that directly shaped the product roadmap

Backend penetration testing - resolved vulnerabilities pre-production

Open-source Game Backend as a Service (GBaaS) - self-hosted alternative to AccelByte

Global leaderboards, metadata tracking, cloud scripting

2,000+ API requests/min with <50ms latency

9+ pieces built/reworked: Google Sheets, Discord, Slack, SFTP, APITable, Telegram, Twitter, RSS, Google Contacts

Discord approval workflow via interactive buttons, dynamic channel dropdowns

Slack flow approvals, username/avatar customization, button support

Google Sheets: column support beyond Z, shared conversion utilities, trigger fixes

Custom GitHub Action for PR naming conventions - reduced review overhead across 50+ weekly PRs

Built the docs generator - trigger icons, descriptions, hydration and link fixes

Added markdown property support and scoped storage to the piece framework